Help & Support
Get up and running quickly.
Use the getting-started guide for initial setup, the FAQ for common workflow questions, and contact us when you need a real person.
Common questions
Quick answers to frequent questions.
How do I add a property and set up rent?How does automated rent reminder work?What channels does lead intake support?How does e-signature work for leases?What is RepairBay and how do I post a job?How do I track which tenant is overdue?What's included in the free Basic plan?Can I upgrade from Basic to Pro later?
Platform modules
What each area of TenantBay does.
Homes & units
Add properties, set rent mode, manage occupancy.
Rent & payments
Track paid, pending, overdue, and partial payments.
Automation
Set trigger-based rules for reminders and notices.
AI assistant
Ask questions about your portfolio in plain language.
RepairBay
Post maintenance jobs and receive bids from vendors.
Leasing & e-sign
Generate, send, and sign leases digitally.